Refund & Return Policy

Effective Date: July 3, 2026

At MyBusyBuy, we strive to provide quality products and excellent customer service. Please read our Refund & Return Policy carefully before placing an order.

No Returns

All sales made through MyBusyBuy are final. We do not accept returns or exchanges once an order has been delivered.

We encourage customers to carefully review product descriptions, specifications, dimensions, colours, and other details before making a purchase.

No Refunds

We do not offer refunds for:

• Change of mind.

• Ordering the wrong item.

• Incorrect size, colour, or model selected by the customer.

• Dissatisfaction where the product matches its description.

• Delays caused by shipping carriers that are beyond our control.

Damaged, Faulty, or Incorrect Items

If you receive an item that is:

• Damaged during delivery,

• Faulty upon arrival, or

• Different from the item you ordered,

please contact our customer support within 24 hours of receiving your order. Include:

• Your order number.

• Clear photographs of the item and packaging.

• A brief description of the issue.

We will investigate your claim and, where appropriate, provide a suitable resolution in accordance with applicable consumer protection laws.

Order Cancellations

Orders cannot be cancelled once they have been processed or dispatched.

Contact Us

If you have any questions regarding this Refund & Return Policy, please contact our customer support team before placing your order.

By placing an order with MyBusyBuy, you acknowledge that you have read, understood, and agreed to this Refund & Return Policy.